FAQs Courseware

Boson Courseware

Customer Service

What are the minimum system requirements for the Boson Courseware Digital Edition?

The Courseware Online Edition is delivered via secure web pages that can be used with any modern internet browser with JavaScript enabled and access to third-party websites permitted. An active internet connection is required.

Products

What formats are available for the Boson Courseware products?

Boson Courseware is delivered in our e-reader app that allows you to read your curriculum and lab guides on your mobile or desktop web browser. An active internet connection is required.

What are the minimum system requirements for the Boson Courseware Online (Digital) Edition?

The Boson Courseware Online (Digital) Edition is delivered electronically via secure web pages that can be used with any modern internet browser with JavaScript enabled and access to third-party websites permitted. An internet connection is required.

Can I read my Boson Courseware Online (Digital) product(s) with my tablet device?

Yes, Boson Courseware Online (Digital) products are delivered via secure web pages that can be used with any modern internet browser with JavaScript enabled and access to third-party websites permitted. An active internet connection is required. Therefore, you can access your online (digital) product(s) with any device that has an internet connection and supports modern web browsers.

How many times can I view the document?

Document viewing is unlimited during the license period.

Do my Courseware Online (Digital) products expire? How long can I access to the Courseware Online (Digital) product(s) that I purchase?

You will have unlimited access to your Online (Digital) Courseware during the license period.

Can I print the Courseware Digital Edition document?

Yes, you can print Courseware documents for personal use only if using Boson's e-reader app. See Courseware User-Agreement.

Technical

Is an active Internet connection required to use Boson Courseware Online (Digital) products?

Yes, an active internet connection is required.

I am using a modern web browser but cannot access my Boson Courseware Online product - what is the problem?

All modern web browsers are supported, but they must have JavaScript support enabled and access to third-party websites permitted. Check your web browser's settings to ensure that both JavaScript support and third-party website permissions are enabled.

How do I submit a bug, or request a feature?

You can submit a support ticket by logging in to your Boson Online Account, selecting the Support Tickets tab and starting a new ticket.